Intune Windows 10 Autopilot deployment profile MENU BUG – Don’t be caught out!

Microsoft recently released two hotly anticipated Intune Preview features:

  • Self-Deploying Autopilot – Azure AD Joined
  • User-Driven Autopilot – Hybrid Azure AD Joined

Naturally Microsoft has added logic to the menu selections in the Autopilot Deployment Profiles that greys out incompatible menu options. I have found and reported to Microsoft a bug that allows you to select incompatible options. Doing so causes you Autopilots to fail.

Creating a new policy and selecting Deployment mode: User-Driven Autopilot – gives you two options:

  • Azure AD Join
  • Hybrid Azure AD Joined (Preview)

Selecting Self-Deploying (Preview) locks the ‘Join to Azure AD as’ drop down menu on to Azure AD Joined. This is desired because Hybrid Azure AD Join is not available for Self-Deploying mode (yet).

Now the bug…

  1. Save a policy with the User-Driven – Hybrid Azure AD Joined options selected.
  2. Go back in to the policy and select Properties.
  3. Change the Deployment Mode to “Self-Deploying”.
  4. Note that the ‘Join to Azure AD as’ drop down stays greyed out on the invalid option ‘Hybrid Azure AD Joined’ .

The impact…

This is not just cosmetic. By doing this the Autopilot device will fail on the Enrolment Status Page (ESP) with the error: 0x801c03ed.

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Windows 10 AutoPilot Error 80004005

Update 7th Feb 2023 - This post was written for an earlier version of Autopilot. The solution in this post does not apply to any versions of Windows 10 that are currently in support.

During Windows AutoPilot in User Driven mode you may see the following error on the Network tab (after Windows has downloaded the AutoPilot profile but before the reboot). It takes about 10-20 minutes for this error to display.

Something went wrong.
Confirm that you are using the correct sign-in information and that your 
organisation uses this feature. You can try to do this again or contact 
your system administrator with the error code 80004005
36,35,305,312.797363

Check that the device has a clear line of sight to to a Domain Controller. This is a requirement of User-Driven Autopilot.